To uninstall the listed programs, right click on the Start button and select Control Panel.Once these are located, the user may proceed to step 3 to uninstall them.
LATEST VERSION OF OFFICE 365 CLICKTO RUN INSTALL
If Visio or Project are listed, one will need to find their original Visio or Project install media and the installation Product Keys for these installers.
For this reason, they should be able to be safely uninstalled without any issues. This includes the main Office suite (Word, Excel, PowerPoint and Outlook), InfoPath, Lync (now known as Skype for Business), Sharepoint and Access. Most programs which would be reported in the above error will be replaced with new Office 365 versions. If one does proceed with installing Office 365, it will ensure you are using the most recent version of Office which is the most compatible with the Office 365 features and services. Please see our associated Windows and Mac pages for the 365 mail setup instructions.
One can set up older versions of Office to work with Office 365 mail. Please note that one is not required to install Office 365 through to use Office 365. To proceed, one would need to uninstall the Office programs listed on the error, then attempt the install once again.
LATEST VERSION OF OFFICE 365 CLICKTO RUN WINDOWS
The prompt will then list the Office programs at issue.īecause Click-to-Run and Windows Installer versions of Office have compatibility issues, the 365 installer may not function while the older Office programs remain installed. “We’re sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs installed on your computer:” If you are attempting to install the Office suite through, you may receive the following error if you have Windows Installer versions of Office installed on your computer:
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